Privacy Policy

1. Who we are

Together Minds UK ("we", "us", "our") is a safe, inclusive community platform in the United Kingdom. Our website is at togethermindsuk.co.uk. You can contact us via our Contact page.

2. What data we collect

• Account data: your email address, full name, and password (stored as a secure hash).
• Community & wellbeing data: journal entries, appointments and to-do items you create.
• Community data: forum posts and replies you submit.
• Usage data: anonymised analytics to improve the service (pages visited, feature usage).

3. How we use your data

• To provide and improve the Together Minds UK service.
• To allow you to store and access your care information securely.
• To send service-related notifications (you can opt out at any time).
• We will never sell your data to third parties.

4. Legal basis (UK GDPR)

We process your data on the basis of contract (to provide the service you signed up for) and legitimate interests (to improve the platform and keep it secure). Where we rely on consent, you may withdraw it at any time.

5. Data retention

Your account and care data are retained for as long as your account is active. You may delete your account and all associated data at any time by contacting us. Community posts may remain visible in anonymised form unless specifically requested for removal.

6. Your rights

Under UK GDPR you have the right to: access, rectify, or erase your data; restrict or object to processing; and data portability. To exercise any of these rights, contact us via our Contact page. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

We use essential cookies required to operate the platform (authentication sessions). We use anonymised analytics cookies only with your consent. You can manage cookie preferences via the cookie banner shown on your first visit.

8. Security

All data is encrypted in transit (TLS) and at rest. Access to your personal care data is restricted to you. We follow industry best practices for security and conduct regular reviews.

9. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or an in-app notice. Continued use of Together Minds UK after changes constitutes acceptance of the updated policy.

10. Contact us

For any privacy questions, contact us via our Contact page